Terms & Conditions

Last Updated: November 2026

Welcome to G2G Enterprises. These Terms & Conditions govern your access to and use of our website, g2genter.com, and the purchase of products through our online store.

By visiting our website, placing an order, or purchasing any product, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About G2G Enterprises

G2G Enterprises offers a wide range of ladies’ fashion products, Aari work materials, embroidery materials, tailoring materials, and DIY art and craft supplies.

We serve both retail and wholesale customers, with delivery services across India.

2. Acceptance of Terms

By accessing or using this website, you confirm that:

  • You are legally capable of entering into a purchase transaction.
  • The information you provide during registration or checkout is accurate and complete.
  • You agree to follow our website policies and applicable laws.
  • You understand and accept these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

3. Products and Descriptions

We make every effort to display accurate product descriptions, images, colours, sizes, prices, and specifications.

However:

  • Actual product colours may vary slightly due to screen settings, lighting, and photography.
  • Minor variations in design, texture, pattern, or finishing may occur.
  • Product images are provided for reference and may not always represent the exact appearance of the delivered item.
  • Product availability may change without prior notice.

We reserve the right to correct product description errors or update product information whenever necessary.

4. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.
  • Prices may change without prior notice.
  • Applicable taxes, shipping charges, or other fees will be displayed or communicated before order confirmation, where applicable.
  • We accept online payments through the payment methods available at checkout.
  • Cash on Delivery (COD) is currently not available.
  • Orders will be processed after successful payment confirmation.

If a pricing or payment error occurs, we will contact the customer to resolve the issue. If an order cannot be fulfilled, any amount collected for that order will be handled in accordance with applicable law.

5. Order Placement and Confirmation

After placing an order, you may receive an order confirmation through email, WhatsApp, SMS, or another available communication channel.

Please note:

  • An order confirmation acknowledges receipt of your order and does not necessarily guarantee product availability.
  • We reserve the right to reject or cancel an order in cases such as stock unavailability, suspected fraudulent activity, incorrect pricing, or technical errors.
  • If payment has already been received for an order that we cannot fulfil, the amount will be refunded in accordance with applicable law and our Returns & Refund Policy.
  • Customers are responsible for checking product details, quantities, sizes, colours, and delivery information before completing checkout.

6. Order Cancellation and Modification

Once an order has been placed and confirmed, cancellation or modification may not be possible because processing may begin immediately.

If you need assistance with an order, please contact our support team as soon as possible.

Any cancellation or refund will be handled in accordance with our Returns & Refund Policy and applicable consumer protection laws.

7. Shipping and Delivery

We provide delivery services across India.

Estimated delivery timelines:

  • Tamil Nadu: Approximately 3–4 working days.
  • Other states in India: Approximately 5–7 working days.

These are estimated timelines and may vary depending on the delivery location, courier availability, weather, holidays, or other circumstances beyond our control.

Customers must provide a complete and accurate delivery address and contact number.

For additional information, please read our Shipping Policy.

8. Returns, Exchanges and Refunds

Our return, exchange, and refund procedures are explained in our separate Returns & Refund Policy.

Customers are requested to read that policy before placing an order.

Nothing in these Terms & Conditions limits any consumer rights or remedies available under applicable law.

9. Wholesale and Retail Orders

G2G Enterprises accepts both wholesale and retail orders.

  • Wholesale prices, minimum order quantities, and special offers may differ from retail prices.
  • Wholesale orders may have separate pricing and delivery conditions.
  • Special pricing must be confirmed by our team before payment.
  • Product availability and quantities are subject to stock.

Please contact our team for wholesale enquiries and bulk orders.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate personal, contact, and delivery information.
  • Ensure someone is available to receive the delivery.
  • Review product details before placing an order.
  • Use the website only for lawful purposes.
  • Avoid fraudulent orders, payment misuse, or activities that may affect website security.
  • Not misuse, copy, or reproduce website content without permission.

G2G Enterprises will not be responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

11. Promotions, Discounts and Offers

From time to time, we may offer discounts, promotional prices, coupons, or special deals.

  • Offers may be available for a limited period.
  • Some offers may apply only to selected products.
  • Promotional codes may have specific conditions.
  • Offers cannot be combined unless expressly stated.
  • We reserve the right to modify or discontinue promotions, subject to applicable law and any confirmed offer terms.

12. Intellectual Property

All website content, including logos, brand names, product photographs, graphics, text, designs, and other materials, belongs to G2G Enterprises or its respective content owners.

You may not copy, reproduce, distribute, modify, or commercially use any website content without prior written permission from the relevant rights holder.

13. Website Availability and Security

We aim to keep our website available and operating smoothly. However, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, technical issues, server problems, or circumstances beyond our control.

Customers must not attempt to:

  • Gain unauthorized access to the website or its systems.
  • Introduce viruses, malicious code, or harmful software.
  • Interfere with website operations or security.
  • Use the website for fraudulent or unlawful activities.

14. Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier companies, hosting providers, and external websites.

These services operate under their own terms and privacy policies. G2G Enterprises is not responsible for the content or practices of independent third-party websites or services, except where responsibility cannot be excluded under applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, G2G Enterprises will not be liable for indirect or consequential losses arising from temporary website interruptions, delays caused by third-party service providers, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or restricts liability that cannot legally be excluded or limits any rights available to consumers under applicable law.

16. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be processed for order fulfilment, payment verification, delivery, customer support, security, and other purposes explained in our Privacy Policy.

17. Changes to Terms & Conditions

G2G Enterprises reserves the right to update or modify these Terms & Conditions from time to time.

Changes will be published on this page with an updated revision date. Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums and authorities, disputes arising in connection with these terms will be subject to the jurisdiction of the competent courts in Tirunelveli, Tamil Nadu, India.

19. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

G2G Enterprises
Contact Person: B. Arulkumar
Mobile: 8754041171
Email: g2genter@gmail.com
Website: g2genter.com

Address:
Thiruchendur Road, Palayamkottai,
Tirunelveli – 627002, Tamil Nadu, India.

G2G Enterprises – Your Style Our Passion