G2G Enterprises – Your Style Our Passion
At G2G Enterprises, we are committed to providing quality products and a smooth shopping experience. Please read our Shipping, Returns & Refund Policy carefully before placing your order.
1. Order Processing
- All orders are processed within 24 hours after payment confirmation, excluding Sundays and public holidays.
- Orders are confirmed only after successful online payment.
- Our team may contact you through WhatsApp regarding order confirmation and payment.
- We do not accept Cash on Delivery (COD).
- We accept online payments only.
- Once an order is placed and confirmed, it cannot be cancelled or modified.
2. Shipping & Delivery
We deliver our products across India.
Estimated Delivery Time:
| Delivery Location | Estimated Time |
| Tamil Nadu | 3–4 Working Days |
| Other States in India | 5–7 Working Days |
- Orders are generally dispatched within 24 hours of payment confirmation.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays or unforeseen circumstances.
- Customers are requested to provide accurate shipping addresses and active mobile numbers.
- G2G Enterprises is not responsible for delays caused by courier partners or circumstances beyond our control.
3. Payment Policy
- We do not offer Cash on Delivery (COD).
- All orders must be paid for in advance through online payment.
- Our team may contact customers through WhatsApp to share payment details and confirm orders.
- Orders will be processed only after payment confirmation.
4. Returns & Exchanges
G2G Enterprises follows a strict No Return, No Exchange and No Refund policy for change of mind, personal preference, colour preference, size selection or dissatisfaction unrelated to a product defect.
However, if you receive a damaged, defective or incorrect product, please contact us so that we can review the issue and provide an appropriate resolution.
Conditions for Return Claims
- A complete unboxing video is mandatory for any damaged, defective or incorrect product claim.
- The video must begin with the sealed outer courier package and clearly show the package being opened and the product being removed and inspected.
- The video must be recorded continuously in a clear 360-degree view, without cuts, edits, pauses or interruptions.
- Claims without a valid and complete unboxing video may not be accepted.
- Customers must report any issue within 24 hours of receiving the order.
- All claims are subject to verification and inspection by our team.
Resolution for Approved Claims
If the claim is approved, G2G Enterprises may offer:
- Replacement of the damaged, defective or incorrect product, subject to availability; or
- Store credit in the form of a coupon code for future purchases.
Cash refunds are not provided.
For approved claims, our team will communicate the available resolution through WhatsApp or email.
5. Damaged Products & Minor Variations
- Minor variations in colour, appearance or finish may occur due to photography, lighting and screen settings.
- Slight differences in product appearance do not automatically qualify for a return or exchange.
- Minor issues such as a slightly bent accessory, loose thread or small decorative component displacement may not qualify for replacement if they can be easily rectified.
- Missing individual decorative stones, beads or pearls will be reviewed on a case-by-case basis.
- Please carefully check the product description, specifications, size, colour and other details before placing your order.
6. Offer Products & Clearance Sale
- Products purchased under the Offer Products, Special Offers or Clearance Sale categories are not eligible for returns, exchanges or refunds.
- Customers are requested to review all product details before purchasing these items.
7. Return Shipping Charges
- For approved return requests, customers may be responsible for the shipping charges involved in returning the product, unless otherwise agreed by G2G Enterprises.
- Please contact our customer support team before sending any product back.
- Products returned without prior approval may not be accepted.
8. Order Cancellation
- Orders cannot be cancelled once placed and confirmed.
- Customers are requested to verify their order details, delivery address, product selection and contact information before completing payment.
9. Contact Us
If you have any questions regarding shipping, delivery, damaged products or order-related concerns, please contact us.
G2G Enterprises
Website: www.g2genter.com
Email: g2genter@gmail.com
WhatsApp / Customer Support: 8754041171 / 9003070156
G2G Enterprises – Your Style Our Passion! We appreciate your trust and look forward to serving you.